BCcampus News

Viewing entries tagged with 'Student services'

Surveying prospective students

Posted by Tori Klassen on 31 January 2012 | 0 Comments

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In the past two years at BCcampus we haven't focused much on post-secondary students as an audience. The primary audience for our communications efforts is made up of representatives from post-secondary institutions themselves. After all, it's the presidents, vice-presidents academic, directors of information technology, registrars, people at centres for teaching and learning technologies who we deal with regularly. They're the ones we have to persuade that working with BCcampus is cost-effective and provides better service to students and faculty. Students are attached to their university or college, and therefore are a secondary audience for us...

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Live Chat update

Posted by admin on 3 January 2012 | 2 Comments

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After several months of using Live Chat, a feature available through the CustomFAQ system used by the helpdesk, we have decided to discontinue it as this chat system was not robust enough to fulfill our needs. We are currently exploring other chat products to replace it. ...

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Online Student Services Forum 2011

Posted by Randy Bruce on 19 May 2011 | 0 Comments

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On June 7th, BCcampus will be facilitating a one-day forum of presentations and discussions on online student service tools and needs at BC’s post-secondary institutions...

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PASBC to become ApplyBC in June

Posted by Randy Bruce on 2 February 2011 | 0 Comments

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It’s official. In June, the Post-Secondary Application Service of BC, fondly known as PASBC, will undergo a name change to simply “ApplyBC.”...

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How users are getting to our student services portal

Posted by Randy Bruce on 10 December 2010 | 0 Comments

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Most of the traffic to our student services portal is from users planning to apply to one of BC’s post-secondary institutions (PSIs). We recently reviewed Google Analytics (GA) reports for the purpose of determining how users get to these services...

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